Moving to Finland - Living in Finland - Working in Finland - Information and Connections These Finnish fora provide practical information and advice on aspects of life in Finland such as housing, studying, jobs, families and entertainment

Change of Address, Mail Forwarding & Other Postal Services

Address Notification
Automatic Contact Information Updating
Mail Forwarding & Other Posti Services
Post Office Locations

See also:

It is a requirement of Finnish law that you notify the Population Register Center of your change of address no earlier than a month before the day of your move, and no later than a week after the day of your move. When you notify the Finnish postal service, Posti, of your change of address, they make this very simple by cooperating with several authorities. For example, Posti provides the Maistraattit (Local Register Offices) and the Population Register Centre with your Notification of Move. It further automatically informs several companies and organizations of your new address. See Automatic Contact Information Updating for details.


Address Notification

The easiest way to submit a notification of move is to:

  • use the online service. You can make an online notification using your Internet Bank access codes, a chip ID card, or Posti username, or
  • call the Move Service Line Mon - Fri 8 am to 8 pm, Sat 9 am to 2 pm on 0200 71000. Normal charges apply, including for queuing time, or
  • submit a form that you can pick up at a post office or local register office.

If you go personally to the post office you will also be given postcards for informing your new address to friends and relatives in Finland (cards and postage free of charge).

Changes of address from Finland to abroad and to Finland from abroad cannot be made by phone.


Automatic Contact Information Updating

When you file your change of address notification, in addition to notifying the Population Register Centre and Maistraattit as mentioned above, Posti automatically informs a large group of companies and organizations of your new address. You can check the list of organizations included, or opt out of the service, at www.posti.fi/english/movinghome/services/automaticupdateofaddresses.html

When you receive the letter confirming your change of address from Posti, check the companies and organizations which have been informed. Also, don't forget to personally inform other parties concerned of your new address, including:

  • The house or real estate manager
  • The electricity company and the waterworks
  • The telephone company
  • Newspaper and magazine publishers
  • the library
  • other companies and organizations of which you are a customer

Mail Forwarding & Other Postal Services

Posti will automatically forward all mail addressed to the old address of a person who has filed a change of address notification for one month free of charge.

The easiest way to ensure that you receive all your mail after the first month is by ordering the Moving Home forwarding service. Using the service, mail to your old address will be forwarded for one year, so you have plenty of time to give your new address to your friends and all companies you like.

Ordering the extended forwarding service: When you have filed a change of address notification, you will receive a moving home confirmation. An order for the mail forwarding service for a year is included in the confirmation letter. You can order the service by approving the offer.

Moving abroad
When you move abroad, Posti will forward letters and postcards to your address aboard. Other shipments will be returned to the sender or processed as undeliverable. You can request the Redirection Abroad service in connection with your move abroad for one year at a time. A moving abroad notification can be submitted on the internet, or with a change of address notification form available at your nearest Posti outlet. Further information   Pricing

Holiday Mail & other services
Additional services such as Holiday Mail (temporary mail redirection) and Delivery Interruption (mail stored at post office during your absence) are available from Posti. Further information   Pricing


Post Office Locations

Online: You can find details of post offices from Posti's online Post Office Search. You can use a post code, city, municipality or district as the search criteria. Search results include the post office address, post code, opening hours, maps, and delivery times.

By Phone: Call the Posti Consumer Helpline:
Phone: 0200 71000 (local call / mobile charge)
International Phone: +358 200 71000 (international rates apply)

  • Information on services, prices, post offices, postal codes, delivery, home delivery, etc
  • Mon-Fri 8a.m. to 8p.m., Sat 9a.m. to 2p.m.

Return to top